Frequently Asked Questions
What is the age limit at Jumpy's Fun zone?
During our open public hours, you must be 5 or older to play Laser Tag and 12 or younger to play on an inflatable. Adults are welcomed, and encouraged to play laser tag with their children and interact with their children on the inflatables.
Children must be 34" or taller to enter an inflatable. This recommendation is now being enforced by the State of Ohio Amusement Ride Division. Inflatables are considered amusement rides (like roller coasters) by the State of Ohio and inflatables are inspected by the State of Ohio.
How many players can play laser tag at one time?
Jumpy's Fun Zone can accommodate up to 20 players per game. There’s lots of fun happening while players wait for the next game and we can accommodate groups of 100 to 250 depending on the day and time.
HOW LONG DOES EACH LASER TAG LAST?
Each Laser Tag experience lasts 15 minutes from entering the training room to viewing the tv scoreboard.
HOW LONG CAN WE STAY DURING AN OPEN JUMP SESSION IN THE JUMP ZONE?
The price to play in our Jump Zone is only $9.00 and that is for an unlimited amount of time during our open public hours.
WHAT SHOULD I WEAR TO YOUR FACILITY?
Laser Tag Zone- Please wear comfortable clothing and tennis shoes. Sandals, flip-flops and Crocs are not recommended foot wear while playing Laser Tag.
Jump Zone- Please wear comfortable clothing and make sure that all children wear socks. No shoes are allowed on the inflatables.
Can I bring my own food or have a party during open times?
Jumpy's Fun Zone has a delicious cafe with tons of food for the whole family, so we do not allow outside food or drinks to be brought into Jumpy's Fun Zone. Yes, you can have a party at one of our cafe tables during open times, but please remember that Laser Tag is limited to 20 players per game and are on a first come, first serve basis. Also, the cafe tables fill up quickly and are also on a first come, first serve basis. We cannot accept call ahead reservations for the Cafe or for Laser Tag games.
What happens when I arrive for my birthday party?
First, come to the counter to check in and you will be greeted by your Party Coach who will show you to your party room! As your guests arrive, their parents may enter Jumpy's Fun Zone and sign the jump waiver, if applicable (no waiver is required for Laser Tag games.) Remember, as your party is arriving another party may be leaving so your patience is appreciated as it may be crowded at the front counter.
After all your guests have checked in, the attendants will go over the rules for a safe play time. Your Party Coach will keep your event on time and make sure all your guests get to each activity planned in your package. At some point during your event, after all your guests have arrived, the Party Coach will review your final invoice with you and collect payment at that time.
When your event is over, your Party Coach will help you exit the party room in a timely manner so we have time to clean before the next party arrives. (Your guests are more than welcome to stay and play arcade games but you do need to remove all your stuff from the room.) You may also receive a survey card which is very important to complete and leave in the room or at the front counter. Tipping is not expected but it is appreciated if you feel your Party Coach did an excellent job and deserves a tip.
Can adults enter the inflatables?
Yes. Adults weighing under 250 pounds are welcome to play on the inflatables. However, adults should only enter an inflatable when there are no kids (other than their own) inside the inflatable. For safety reasons, larger adults cannot be jumping in the inflatables with smaller children.
What are your public hours?
Jumpy's Fun Zone features an inflatable area (the Jump Zone) and a Laser Tag area (the Laser Zone). The hours of the Jump Zone and the Laser Zone can be found on our Hours Page. Remember , the Jump Zone is reserved for children 12 and under during public hours. The cost is only $9.00 per child and adults are free. Parents must stay at Jumpy's Fun Zone with their children during public hours. Parents cannot drop off their children and leave.
When a party package says up to 12 children, does that include the adults as well?
No, Jumpy's Fun Zone realizes how important it is for the family members to celebrate together. You can have as many adults as you wish, however if they wish to play Laser Tag it is $8.00 per game and subject to availability.
Is 30 minutes in the private party rooms enough time to open presents and eat?
It is our experience that our Party Coaches do an excellent job of making the celebration, be it pizza, cake or gifts, fit the allowed time. We recommend that you take unopened gifts home so that the children can enjoy their meal and good company in our facility and then open presents leisurely at home. We have found that the children and their guests would rather play than anything else.
Can I bring in my own cake?
Yes, you can bring in any type of birthday/event cake that you would like. We also have a freezer for your ice cream cakes.
Do I have to book a private party, or can I bring 10 children and have cake and ice cream in the cafe?
Yes, you can have an impromptu birthday party during open public times, but it is on a first come first serve basis. Since we are open to the public, we cannot guarantee that a table will be available. All of our tables in our cafe are on a first come first serve basis.
How far in advance should I reserve a party? is there a deposit required?
Please book your party as early as possible. Jumpy's Fun Zone usually books up 3 weeks in advance! We do require a non-refundable $100.00 deposit on all of our parties. The remaining balance is due the day of your party.